Our commitment to making the world’s best bat for your swing includes an obsession with quality. We have high expectations for our products and make every effort to design and manufacture bats that surpass our rigorous standards of performance and durability. However, we also know that manufacturing defects, while rare, do sometimes occur and that all materials can be susceptible to breakage.
BAT WARRANTY
Axe Bat offers a one-year, limited bat warranty, which covers a one-time replacement from date of purchase on certain current-year bats where a manufacturing defect resulted -- through normal field use -- in severe denting, cracking, breaking, or detachment of end cap or components. Certain products, like composite wood bats and training bats, carry a 120-day limited bat warranty. Our Pro-Fit wood models carry a 30-day limited bat warranty. Please check the warranty card on your bat for warranty term information. Closeout bats, Senior Softball and wood bats (other than Pro-Fit models) are final-sale only and not covered by any type of warranty. Claims of lack of "pop" or "dead bat" or diminished barrel performance over time are not covered under warranty. Refunds are not offered through warranty claims. All warranty claims must have a proof of purchase/receipt to file a claim.
In addition, this warranty does not cover:
- Bats that have been abused, altered in any way or mistreated.
- Bats that have been rolled or heat rolled (or purchased from Rolling companies)
- Bats purchased from bat rolling companies
- Bats that have been used in a commercial batting cage.
- Bats purchased at auction or on auction websites; used bats purchased from re-sellers.
- Bats purchased as "used" from Amazon
- Bats that have been used in temperatures under 60° F/15° C.
- Bats purchased from non-authorized Axe Bat dealers or individuals.
- Bats purchased from outside the US
- Grip replacement; graphics, paint, decals or stickers.
- Underload Speed Trainer bats that have been hit with pitches exceeding soft toss speeds.
- Senior softball bats and wood bats that do not explicitly include a warranty
- Claims of "No Pop" "Dead Bat" are not covered
In order to qualify for this warranty, the bat must be used exclusively for the described purpose; i.e., softball bats for softball, youth baseball bats for youth baseball, etc. Axe Bat does not approve of or authorize the purchaser, or any other person, to physically alter the bat in any manner for any use. Such alterations void the warranty and potentially violate Axe Bat’s patents and other intellectual property. Alteration includes, but is not limited to: rolling a bat in a vice, hitting foreign objects other than the proper balls, inner wall shaving, end-loading the bat, or any other “bat doctoring” that is designed to change the character or performance of the bat in any way. Suspected alteration of the bat will nullify the warranty. Inability to provide proof of purchase/receipt will result in a denied claim.
Warranty Limitation & Exclusion:
It is hereby agreed that the liability of Axe Bat shall be limited to the repair or replacement of the nonconforming product as provided above. Use of bats is inherently dangerous and Axe Bat and its employees, officers, directors and suppliers shall not be liable for any other damages, direct, indirect or consequential.
Axe Bat reserves the right to refuse warranty service to any person(s) who our Warranty Department deems as abusing our products or warranty policy. We do not offer refunds as a option for warranty claims.